The following payment types are accepted:
*All fees are non-refundable
You can walk in and personally pay for your IELTS test at:
LaSalle College Vancouver
2665 Renfrew St.
Vancouver, BC V5M OA7
(One block from Renfrew SkyTrain station)
**IMPORTANT** Payment and required documents (Copy of I.D: Passport or Permanent Resident card) MUST be submitted within 3 business days of registration. Registration will not be confirmed until all parts of the application are submitted. Failure to complete registration on time will result in cancellation. Refunds will not be granted if you have paid but have not uploaded your required document within 3 days of registering for the test. Registrations are first come first served.
|IELTS Test Transfer||$30|
|IELTS Test Cancellation||$70|
|Test Report Forms - couriered within North America||$30|
|Test Report Forms - couriered within internationally||$30|
|Additional Test Report Forms||$20|
|Enquiry on Results (test remark)||$225|
IELTS Refund, Cancellation and Rescheduling Policy
You can cancel or request to transfer your IELTS test registration at any time before taking your test by notifying your Test Centre. Refund terms depend upon when you cancel and whether exceptional circumstances apply.
1. Time to test date
1.1 More than 14 days (excluding the test day) before the test:
If you cancel your IELTS test registration more than 14 days before the test (Test day is not counted) you will receive a 75% refund of the total test fee.
1.2 Within 14 days but more than three days (excluding the test day) before the test:
If you cancel your IELTS test registration within 14 days but more than three days before the test (Test day is not counted) you will receive a 50% refund of the total test fee.
1.3 Before three days (excluding the test day) of the test:
2. Test taker exceptions
If you are not able to take the test due to exceptional circumstances, please contact us by email (email@example.com) as soon as possible.
You may make a case for exceptional circumstances to your test centre before the test and up to five days after the test date if you did not attend the test. Your test centre will respond to you within seven working days of receiving your case in writing. Your test centre will assess your case for exceptional circumstances.
All cases for exceptional circumstances and supporting evidence must be received by your test centre no later than five days after the scheduled test date.
If your test centre approves your case, you will receive a full refund less an administration fee of no more than 25% of the test fee.
If your test centre does not approve your case, then the terms given in Section 1 will apply.
We define exceptional circumstances as:
3. Test centre exceptions
Under certain circumstances outside test centre control, we may have to cancel your test. These circumstances include, and are not limited to, extreme weather conditions, natural disaster, civil unrest and industrial action.
In these circumstances, your test centre will provide you with as much notice as possible and give you the choice of either:
In cases where your test centre cancels a test under circumstances within its control then in addition to a full refund or transfer to another test date, you may be eligible to apply for compensation for expenses incurred. Your eligibility will be assessed as a reasonable claim or not by the test centre and any compensation will be awarded depending on the following conditions:
- directly incurred as a result of planning your attendance on test day
- evidenced by payment receipt(s)
- evidenced that cancelled travel and/or accommodation charges are non-recoverable from vendor
- benchmarked against lowest reasonable market rates for the expenses in question (this will be carried out by the test centre).
Refunds due to Covid-19
An administrative fee of 25% of the cost of the test will be charged when a refund is requested due to Covid-19.
British Council is a proud co-owner of IELTS.